Shipping policy
Lumafye Shipping Policy
We process and ship orders as quickly as possible. Here's everything you need to know about shipping times and options.
Processing Time
Orders are processed within 1–3 business days after payment confirmation. You'll receive a shipping confirmation email with tracking information once your order ships.
Shipping Times
United States: 7–15 business days
Canada & UK: 10–20 business days
Australia & EU: 12–25 business days
Rest of World: 15–30 business days
These are estimates. Actual delivery times may vary due to customs, carrier delays, or high-volume periods.
Free Shipping
We offer free standard shipping on all orders over $70. Orders under $70 have a small flat shipping fee, calculated at checkout.
Order Tracking
Once your order ships, you'll receive a tracking number by email. You can use this to monitor your delivery status at any time.
Customs & Duties
International orders may be subject to customs duties and taxes imposed by your country. These fees are the responsibility of the customer and are not included in the item price or shipping cost.
Lost or Delayed Packages
If your package hasn't arrived within the estimated timeframe, please contact us at Lumafyesupport@gmail.com and we'll investigate with the carrier right away.
Contact Us
Questions about your order? Email Lumafyesupport@gmail.com — we respond within 24 hours, Monday-Friday.