Shipping policy

Lumafye Shipping Policy

We process and ship orders as quickly as possible. Here's everything you need to know about shipping times and options.

Processing Time

Orders are processed within 1–3 business days after payment confirmation. You'll receive a shipping confirmation email with tracking information once your order ships.

Shipping Times

United States: 7–15 business days
Canada & UK: 10–20 business days
Australia & EU: 12–25 business days
Rest of World: 15–30 business days

These are estimates. Actual delivery times may vary due to customs, carrier delays, or high-volume periods.

Free Shipping

We offer free standard shipping on all orders over $70. Orders under $70 have a small flat shipping fee, calculated at checkout.

Order Tracking

Once your order ships, you'll receive a tracking number by email. You can use this to monitor your delivery status at any time.

Customs & Duties

International orders may be subject to customs duties and taxes imposed by your country. These fees are the responsibility of the customer and are not included in the item price or shipping cost.

Lost or Delayed Packages

If your package hasn't arrived within the estimated timeframe, please contact us at Lumafyesupport@gmail.com and we'll investigate with the carrier right away.

Contact Us

Questions about your order? Email Lumafyesupport@gmail.com — we respond within 24 hours, Monday-Friday.